LIC redesigns eServices and launches Premier Services

LIC of India has completely redesigned and revamped its popular eServices portal for customers and launches ‘Premier Services‘ to offer streamlined services. One major change with redesigned eServices is that Aadhaar or PAN number has been made mandatory to access the portal. The newly designed portal offers easy navigation with better user experience.

Let us have a look at the major changes and the functionalities of the new e services portal which includes newly launched Premier services also.

How to login to LIC eServices portal?

LIC eServices portal is available at LIC of India’s website ( and can be accessed using the link ‘Customer Portal’ provided prominently in the home page. On clicking the link you will be taken to a new page where you can select the options ‘New User’ or ‘Registered User’. Select the option applicable for you.

How to use LIC eservices and LIC premier services

New Users – How to register for eServices ?

In order to enable ease completion of registration process for eServices, it is advisable to keep following information handy.

  1. Policy Number
  2. Instalment Premium
  3. Date of Birth
  4. Mobile Number
  5. e-mail ID
  6. PAN / Aadhaar number

LIC eServices and LIC Premier services New user registration

Enter the information as shown in the info gram shown above. All the fields marked with * are to be filled promptly. Either one of PAN or Aadhaar number is mandatory for new registration. Instalment premium does not include the service tax or GST if any, paid along with the premium. Click on ‘Proceed’ button once all the fields are filled.

Select ‘username’ and ‘password’ of your choice and complete the registration process in the next screen.

View this video tutorial to understand more about LIC’s eServices and premier services.

Existing users – Changes in eServices

Customers who have already registered for eServices earlier can login to new eServices portal using their existing username and password. But the login interface has changed which requires you to give your date of birth also along with the user name and password.

LIC e services and premier services existing customers

When you login for the first time to the portal you will be prompted to give your Aadhaar or PAN number to proceed. Aadhaar or PAN number provided once is automatically stored in your profile and you need not enter it again in future logins.

LIC Premier Services – What is it ?

In the new eServices portal, LIC of India offers two levels of services.

  1. Basic Services
  2. Premier Services

Basic services are available for all policy holders who register for eServices while Premier Services are available only to policy holders who undergoes premier services enrolment procedure. As eServices can be availed for the policies of self, spouse and minor children, Premier services can be availed only for policies of self and minor children.

LIC eServices vs LIC Premier Services facilities offered

Update: LIC has started Online Loan Processing and Repayment through e Services Portal. Read more on how to take and repay ONLINE loan from LIC.

LIC Premier Services – How to register?
  1. Click on the Premier Services ‘Register Now’ button
  2. Click on Proceed to “Generate Registration Form”
  3. Print the form, sign it and upload the scanned image of the form
  4. Upload identity proof (PAN Card / Aadhaar Card / Passport)
  5. After verification by LIC, an acknowledgement e-mail and SMS will be sent to you.
  6. Now you are ready to avail the Premier Services.

LIC Premier Services how to enroll

uploading of the documents are to be done through the “upload and submit documents” option available.

Note# The file size of the scanned image should be less than 100 KB and the image has to be in any of the following formats: .bmp, .png, .jpg, .jpeg, .gif, .tiff. Please don’t crop out any part of the image and avoid blurred image.

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Anish L J

Anish L J is a finance, insurance and software consultant with more than 18 years of experience in these fields. He thoroughly follows developments in insurance and finance. 'INSURANCE FUNDA' ( is his endeavour to provide simple and solid solutions in the Insurance and Finance sectors.
Follow me

Anish L J

Anish L J is a finance, insurance and software consultant with more than 18 years of experience in these fields. He thoroughly follows developments in insurance and finance. 'INSURANCE FUNDA' ( is his endeavour to provide simple and solid solutions in the Insurance and Finance sectors.

10 thoughts on “LIC redesigns eServices and launches Premier Services

  • August 3, 2017 at 6:24 am

    Is it possible to cancel all ECS with my LIC policies through eServices? The problem is my ECS registered with LIC does not work and I have to pay premium with extra charges. I had given request to cancel my ECS due to this. But they have not done so in spite of my repeated requests.

    • August 3, 2017 at 1:58 pm

      Dear Nandan, You cannot cancel your ECS through eServices. Cancelling ECS requires mode change and that can be done through the branch office only. Further for your information, LIC has shifted from ECS to NACH which is a more efficient system. If you want, you can register your policies on NACH by filling a NACH mandate form and submitting it along with the bank ID proof. IF you want to know more on NACH you can use this link. NACH – everything you should know.

  • September 12, 2017 at 12:48 pm


    • September 14, 2017 at 12:56 am

      No charges are involved in using LIC Premier services

  • September 14, 2017 at 9:49 am

    I registered for the premier services 2 weeks back and the status is showing as Published. What does it mean? is my premier services ready to use or its still not been approved?

    • September 14, 2017 at 12:10 pm

      Your premier services is approved. please try using the options.

  • September 18, 2017 at 6:19 am

    Hi, I have registered with LIC premier services and uploaded all the required documents and the status is showing PUBLISHED. But when i take Premier Services on the Portal it is still showing the message “Premier Service is Mandatory to access this service”

    • September 19, 2017 at 5:57 am

      Dear Felix, Please contact Customer Relations Manager of your division to resolve premier services related issues faster.

  • September 23, 2017 at 11:22 am

    thanks for information , i have enrolled for Premier Services it display status as PUBLISHED after uploading form,what is the meaning of it and when i click on Premier Services in left side menu,it display alert massage “Premier Services registration is mandatory ” even after registration completed.

    • September 23, 2017 at 3:05 pm

      Hi Madan Raut, Generally it will take few more days after uploading the documents to get ‘Premier Services registration’ active. Please wait for on week and see whether it is working.


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